Payment Policy

Payment Methods

At Élanoora, we highly value your safety and convenience. We offer various payment methods that are not only easy to use but also strictly comply with global legislation.

1. American Express

Premium Card Payment

American Express provides a secure and premium payment experience for our customers. Here's how to use American Express:

Select American Express as your payment method at checkout.
Enter your card details including the card number, expiration date, and security code.
Confirm the payment and receive instant confirmation of your transaction.
Enjoy the benefits and protections that come with your American Express card.

2. Apple Pay

Convenient Mobile Payment

Apple Pay offers a fast, secure, and private way to pay using your Apple devices. Here's how to use Apple Pay:

At checkout, select Apple Pay as your payment method.
Use Face ID, Touch ID, or your passcode to authenticate the payment on your device.
The payment will be processed instantly using your linked card.
You'll receive confirmation of your purchase immediately.

3. Google Pay

Simple Digital Wallet

Google Pay provides a seamless payment experience across devices. To use Google Pay:

Choose Google Pay at checkout.
If you're on a device where you're signed into your Google account, simply select the card you wish to use.
Authenticate the payment with your device's security method.
Once confirmed, you'll be redirected back to our site with your purchase confirmation.

4. Mastercard

Worldwide Card Payment

Mastercard is accepted globally and offers secure payment processing. To pay with Mastercard:

Select Mastercard as your payment option at checkout.
Enter your card number, expiration date, and CVV code.
Your payment will be processed securely through our payment gateway.
You'll receive confirmation once the transaction is complete.

5. Union Pay

International Card Payment

Union Pay provides a reliable payment method for customers worldwide. To use Union Pay:

Choose Union Pay as your payment method at checkout.
Enter your card details including card number, expiration date, and security code.
Complete any additional verification steps if required by your bank.
Once verified, you'll receive confirmation of your transaction.

6. Visa

Trusted Global Payment

Visa offers secure and convenient payments accepted worldwide. To pay with Visa:

Select Visa as your payment option at checkout.
Enter your card number, expiration date, and CVV code.
Your payment will be processed securely through our payment gateway.
You'll receive confirmation once the transaction is complete.

7. PayPal

Secure & Fast Online Payment

PayPal allows you to pay quickly without sharing your financial details. Here's how to use PayPal:

Select PayPal as your payment method at checkout.
You will be redirected to the secure PayPal login page.
Log in with your PayPal account or pay with a linked card/bank.
Confirm the payment and get instant transaction confirmation.
PayPal also provides additional buyer protection for eligible purchases.

8. Klarna

Shop Now, Pay Later

Klarna offers flexible payment options, allowing you to shop with ease. Depending on your country, Klarna may offer:

Pay Now
Pay in 30 Days
Pay in 3 Installments

How to use Klarna:

Select Klarna as your payment method at checkout.
Choose your preferred Klarna payment option.
Complete the quick verification process.
Klarna will send you instructions and confirmations through the Klarna app or email.
Enjoy the convenience of flexible payments.

9. Maestro

Trusted European Debit Payment

Maestro offers secure and direct card payments, widely accepted across Europe. To use Maestro:

Select Maestro at checkout.
Enter your card number, expiration date, and security code.
Complete any additional bank verification (if required).
Your payment will be processed instantly and securely.

10. Bancontact

Popular Belgian Payment Method

Bancontact offers fast and secure payments for Belgian customers. To use Bancontact:

Select Bancontact at checkout.
Choose whether to pay via card or the Bancontact app.
Confirm the payment using your bank’s verification method.
You will be redirected back to our site with purchase confirmation.

11. MobilePay

Fast Smartphone Payment

MobilePay allows quick and seamless payments through your mobile device. To pay via MobilePay:

Select MobilePay at checkout.
You will be redirected to the MobilePay app.
Approve the payment with a single swipe or authentication.
Receive instant confirmation of your transaction.

12. Shop Pay

One-Tap Express Checkout

Shop Pay provides the fastest checkout experience for Shopify users. To pay with Shop Pay:

Choose Shop Pay at checkout.
Enter your phone number to receive a verification code (if you're not already logged in).
Shop Pay will auto-fill your saved address and payment details for a faster checkout.
Complete the payment and receive immediate confirmation.
Enjoy optional carbon-neutral delivery when available.

Security and Protection

Your security is our highest priority. All transactions are encrypted to ensure privacy and protection. Our website is constantly monitored and updated to comply with the latest security standards and regulatory requirements.

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to: info@elanoora.com. Our customer service is available Monday to Friday between 9:00 am to 5:00 pm (GMT). You can also use our contact form on our website.

Website name: Élanoora
Company name: Élanoora
Address: Grasland 18, 5568GB, Eindhoven, The Netherlands
E-Mail: info@elanoora.com
Contact form: click here

Phone: +31853696388

Company number: 98921576

Customer service: Monday to Friday between 9:00 am to 5:00 pm. (GMT)