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Terms Of Service

INTRODUCTION

Welcome to Élanoora, operated by Élanoora (“Élanoora”, “we”, “our”, or “us”). By using our website and purchasing from our store, you are agreeing to the terms and conditions described below (“Terms”). These Terms apply to all visitors, customers, suppliers, merchants, and anyone accessing or interacting with our website.

Please read these Terms carefully before browsing or making any purchase. If you do not accept these Terms, you must stop using our website immediately.

We reserve the right to update or modify these Terms at any time. Changes posted on this page take effect immediately. Continued use of the website means you agree to any revised Terms.

Our online store is hosted through Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

SECTION 1 – USE OF OUR ONLINE STORE

By agreeing to these Terms:

  • You confirm that you are of legal age in your place of residence, or that you are of legal age and have permitted any minor dependents to use our site.

  • You may not use our website for unlawful or unauthorized activities.

  • You must not transmit malicious code such as viruses or any harmful software.

Any violation of these Terms will result in immediate suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to decline service to anyone for any reason, at any time.

You understand that your content (excluding payment details) may be transferred unencrypted across various networks and adapted to meet technical requirements of connecting systems. Payment information is always encrypted.

You agree not to duplicate, resell, copy, exploit, or misuse any part of our service or website without our express written permission.

Section headings in this document are for convenience only and do not affect the interpretation of the Terms.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

We do not guarantee that the information on our website is always accurate, complete, or up to date. Any content provided is for general informational purposes only and should not be solely relied upon for decision-making.

Some information on this site may be historical and provided for reference. We may update website content but are not obligated to.

You are responsible for monitoring any changes to our site.

SECTION 4 – CHANGES TO SERVICES AND PRICING

Product prices may change without notice.

We may modify or discontinue any part of our website or service without prior notice and without liability.

We are not responsible for any modification, suspension, or discontinuation of products or services.

SECTION 5 – PRODUCTS AND SERVICES

Some products or services may only be available online and may be limited in quantity. These items may only be eligible for return or exchange according to our Refund Policy.

We strive to display product images and colors accurately, but we cannot guarantee that your screen’s display will be exact.

We reserve the right to:

  • Limit product sales to specific regions or individuals

  • Restrict product quantities

  • Update product descriptions or discontinue items without notice

We do not guarantee that purchased products or services will meet your expectations, nor that any errors in the service will be corrected.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse any order placed with us. We reserve the right to limit orders per person, household, account, payment card, or shipping address.

If we change or cancel an order, we may attempt to notify you using the contact information provided during checkout.

You agree to provide current and accurate account, billing, and payment information for all purchases. You must keep your details updated so we can process transactions and contact you when necessary.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may offer access to third-party tools that we do not control, monitor, or manage.

These tools are provided “as is” and “as available”, without warranties or endorsements.
Your use of such tools is entirely at your own risk.

Future features or services offered through our website will also fall under these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for:

  • The accuracy of their content

  • Their policies or practices

  • Any products or services they offer

If you choose to engage with third-party sites, you do so at your own risk. Questions or complaints regarding third-party products must be directed to the third-party provider.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit suggestions, ideas, feedback, or any form of content (“comments”), you agree that we may use, edit, publish, or distribute your submissions at any time, without restrictions and without compensation.

We may monitor, edit, or remove content we consider unlawful, abusive, defamatory, offensive, or otherwise inappropriate.

You agree that your comments:

  • Do not violate any intellectual property rights

  • Do not contain harmful or malicious code

  • Are not misleading or fraudulent

  • Do not impersonate another person

You are solely responsible for any comments you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, which you may review on our website.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, our website may contain errors or omissions related to product details, pricing, promotions, availability, or shipping times.

We may correct mistakes, update information, or cancel orders at any time without notice, even after you have submitted an order.

We are not obligated to update or revise information unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using our website to:

  • Break any laws or regulations

  • Infringe intellectual property rights

  • Harass or discriminate against others

  • Upload harmful or malicious code

  • Collect personal data without consent

  • Manipulate website security or functionality

  • Engage in fraudulent or misleading activity

Violation of these rules may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that our service will be uninterrupted, secure, or error-free.

All products and services are provided “as is” and “as available”, without any warranties unless explicitly stated.

Élanoora, including our employees and partners, is not liable for any:

  • Direct or indirect damages

  • Loss of profits or data

  • Replacement costs

  • Any harm resulting from use of the website or products

In jurisdictions where limitations on liability are restricted, our liability is limited to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Élanoora, its employees, partners, and affiliates harmless from any claims arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed unenforceable, that portion will still be enforced to the fullest extent allowed by law. The remaining provisions will remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

You may stop using the website at any time.
We may terminate your access if we believe you have violated any part of these Terms. Upon termination, you remain responsible for unpaid amounts.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on this website, form the full agreement between you and Élanoora. They supersede any earlier agreements or communications.

Any ambiguities will not be interpreted against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms and any agreements for services are governed by the laws of The Netherlands.

SECTION 19 – CHANGES TO TERMS

You may review the most recent version of the Terms of Service on this page at any time.

We may update these Terms periodically. By continuing to use our website, you accept any changes.

Business Info

Website name: Élanoora
Company name: Élanoora
Address: Grasland 18, 5658GB, Eindhoven, The Netherlands

E-Mail: info@elanoora.com

Contact form: click here - Phone: +31853696388

Company number: 98921576
Customer service: Monday to Friday between 9:00 am to 5:00 pm (GMT)